Frequently asked questions.

We're two guys who got tired of dealing with third-party auction sites and the frustrating process of trying to buy quality liquidated merchandise.

The sniping, popcorn bidding, and emotional bidding wars were exhausting. Watching people drive up the price of merchandise simply because they got caught up in the auction didn't make sense to us. We knew there had to be a better way.

So, instead of continuing to fight the auction game, we started building relationships directly with local big-box retailers and finding ways to purchase their excess, returned, and liquidated inventory directly.

Now, we bring those products straight to you—without the unnecessary middlemen, inflated prices, or annoying auctions. No bidding. No games. No wondering if someone is going to swoop in at the last second and drive up the price. Just straightforward pricing on quality liquidated merchandise at huge discounts off MSRP.

We do the work of sourcing the inventory so you can focus on finding the deals.

We specialize in purchasing shelf pulls, customer returns, overstock, and other liquidated merchandise. Much of the inventory we acquire shows little to no signs of use or wear, and our goal is to provide our customers with quality merchandise at a fraction of traditional retail prices.

Before products make their way to our customers, we take an important step in the acquisition process: we filter out the "junk." We do our best to eliminate items that are clearly damaged, incomplete, heavily used, or otherwise unsuitable for resale. This allows us to focus on offering the best of the available liquidated inventory.

That said, liquidation is different from traditional retail, and we believe in being upfront about that.

Could an item be broken or defective inside a box? Maybe. When merchandise is received in a box that has been certified by the original retailer or supplier as "Used – Good," "Used – Like New," or "Shelf Pull," we generally do not open the box to inspect or test the contents. As a result, there is always some degree of uncertainty with liquidation merchandise.

It is also important to understand that a product being liquidated does not necessarily mean there is anything wrong with the product itself. Many perfectly functional items never make it back onto a retail shelf simply because the original packaging is damaged, opened, scuffed, or otherwise no longer suitable for retail sale. In those cases, the merchandise may be sent to the liquidation market even though the product itself is in excellent condition.

This is what makes liquidation such a great opportunity—and also what makes it different from buying traditional retail merchandise. You are getting access to quality products at significantly reduced prices, with the understanding that condition can vary and there is always an element of risk.

Our commitment is to sort through the inventory, remove as much of the questionable merchandise as possible, and pass along the best products we acquire to our customers. We believe that transparency, fair pricing, and providing our customers with the best possible inventory are what make liquidation a great value.

One of the biggest questions we get is: "What can I realistically resell this merchandise for?" The honest answer is: it depends on the product, condition, brand, demand in your market, and—most importantly—how you sell it.

Our goal during the purchasing process is to acquire merchandise through our retail relationships for no more than approximately 20% of MSRP. Because we purchase directly and eliminate the traditional auction and middleman structure, we are able to pass that advantage along to you.

Resale values vary considerably by category, but as a general guideline, individual items in good or like-new condition can often be resold for approximately 25–50% of MSRP, depending on the product and local demand. Some products may command more, while others may need to be priced more aggressively to move quickly. For example, a product with a $100 MSRP that you purchase for $20 may potentially sell for $25–$50. That creates a significant opportunity for gross profit, even when pricing the item well below retail.

Your Market Makes a Difference! This is where your local network and selling strategy become extremely important. Someone who is active on Facebook Marketplace, local buy/sell groups, OfferUp, eBay, or other resale channels may be able to achieve substantially different results than someone simply posting an item and waiting for a buyer. Knowing what sells in your area, taking good photos, writing accurate descriptions, responding quickly, and pricing competitively can all have a major impact on your results. Facebook Marketplace, in particular, can be very effective for larger or higher-dollar items because you can sell locally without having to deal with shipping costs, marketplace fees, or the hassle of packaging oversized merchandise.

The liquidation market exists in large part because retailers deal with an enormous volume of returned merchandise. According to the National Retail Federation (NRF), U.S. consumers were expected to return approximately $849.9 billion worth of merchandise in 2025, representing about 15.8% of total retail sales. Online purchases have an even higher return rate, with approximately 19.3% of online sales expected to be returned. And a returned product doesn't necessarily mean a defective product. Retailers have to account for the cost of inspecting, repackaging, storing, transporting, and ultimately reselling returned merchandise. For many retailers, it simply isn't practical or economical to put every returned item back into inventory. That creates an enormous secondary market for liquidation buyers like us—and, ultimately, for the people who purchase our merchandise.

Liquidation merchandise is different from buying a product directly from a traditional retailer. Condition descriptions provide a general indication of what you can expect, but they are not a guarantee of perfection. We carefully evaluate the inventory we purchase and make every effort to remove merchandise that is clearly damaged, heavily used, or otherwise unsuitable for resale. However, when products arrive in sealed or certified packaging, we may not open and individually test every item. That means there can occasionally be an item with an unexpected defect, missing component, or condition issue—even within a generally favorable condition category.

That's part of the liquidation business, and we believe in being upfront about it. Our goal is to provide our customers with quality merchandise at prices that leave room for a healthy resale opportunity.

Pickup at our warehouse in Wake Forest, NC (by appointment). Free delivery to the Raleigh Flea Market every Friday. $10 delivery anywhere within 20 miles of the warehouse. We can ship most boxes — call for a quote.

Call (919) 526-0112 to set up pickup or delivery once you've claimed a box.

All sales final unless otherwise stated; contact us within 48 hours of pickup for any issue.